The service Department was very helpful they were able to get my vehicle in quickly diagnose it repair it and send me on my way and the sales staff is very polite.
that I did not know about before the appointment to change oil
I happened to come across a vehicle that I was very interested in through Wheelers. My work schedule made it very difficult to find a time within their business hours to come test drive the vehicle. Caroline went above and beyond with accommodating both mine and my husband's schedule. Additionally, the business manager also made accommodations to allow for my husband and I to complete the financing paperwork without having to take time off of work. I never felt rushed when asking questions, discussing trade in, or negotiating prices. Staff offered to stay late to accommodate our schedules. The entire buying process took only 2 days and both Scott and Caroline answered every question and concern that came up. Caroline was very quick to respond to my emails and calls. No details were overlooked especially when talking with me about all of the features and options that the vehicle offered. She has checked in with me on several occasions since purchasing the vehicle to make sure everything was going well. About a week after purchasing my vehicle, I had a service light come on. They were able to fit me in basically anytime I could make work to assess and repair the issue. The service tech (gentleman at counter) assisted me with several questions I had about my vehicle and was more than willing to assist me. I cannot express my appreciation for the amazing service that Caroline, Scott, Courtney (scheduling for service), and the service team for taking the time to make sure the customer is genuinely happy and satisfied through the entire buying process. I will absolutely be back again
Good place for an oil change and tire rotation for a reasonable price.
Did everything I wanted. At the end they gave me a rebate form
Diagnosed the issue, service was great! Even provided transportation to work! Had to leave the car overnight to finish up the job, but provided me with a vehicle to get back and forth to work. They were fantastic to work with!
Wheelers Buick Gmc is a US Car Dealer based in Wisconsin Rapids, Wisconsin. Wheelers Buick Gmc is located at 2250 W Grand Ave, Wisconsin Rapids, WI 54495, USA.
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