When I was growing up I would always go to our local ACE store. I'm in the process of moving and have been to this location a few times. The employees are friendly and the store is clean. Though, with the amount of competition and options, a bad experience just motivates me to go to a different store. I had 3 keys made at the ACE near my old apartment in Illinois for my new place in Wisconsin. When I tested my keys, 2 of the 3 worked. So I went to my new local ACE with the keys and receipt to have them recut the key. I was informed that I would have to pay again. I find this bizarre and not a good practice. I have had this same scenario happen at Home Depot (two different locations) and they gave me no trouble (nor did they charge me). I could understand if I wanted a new key but I just wanted to have it recut (which would only cost their store a little of their time). Luckily I will be going back to my place in Illinois one last time in a week. I will have them recut the key at my old location. After this, I will be going to Home Depot and Walmart for my future needs.
EDIT: Manager contacted me and informed me this was not their store policy. He offered an apology and to recut the key free of charge.
Great place they will help you with whatever you need
Ace is the place. Very helpful, seem to have EVERYTHING home depot doesn't have and the staff is helpful unlike Home depot. Buy local, keep jobs local
Michelle in paint is awesome, and very helpful. Been happy with finding unusual pieces I need for projects, and getting keys made, screens repaired, unless you need those corner tabs or spring locks.. DOWNSIDE IS THE RIDICULOUSLY SHORT RETURN PERIOD OF 30 DAYS WHICH IS NOT EVEN PRINTED ON THEIR RECEIPTS!
Good place to find more common hardware you may be looking for, though they're not the cheapest in town.
Ace Hardware is a US Hardware Store based in Wisconsin Rapids, Wisconsin. Ace Hardware is located at 2350 8th St S, Wisconsin Rapids, WI 54494, USA.
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